VNA Virtual Assistant
1. Project Overview
The Vietnam Airlines chatbot website is a new way for customers to get help and support. The chatbot is available 24/7 and can answer a wide range of questions, from booking flights to checking in for a flight. The chatbot is also able to provide detailed and easy-to-understand answers, which can help customers avoid frustration and stress.
2. Design
1. Breadcrumb:
Use descriptive text that tells users where they are on the website and how to get back to where they were before.
The breadcrumb prominent on the top so that users can easily see it.
Keep the breadcrumb short and to the point. Users should not have to scroll to see the entire breadcrumb.
2. Illustration and gif:
Using chatbot make the website more visually appealing, and communicate information in a clear and concise way.
3.Anchor link:
Help users to quickly and easily navigate to specific sections.
Improve the SEO of your website.
Improve the user experience of your website.